Koinonia Ministry (“Koinonia Ministry,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit koinoniaministry.org, make a contribution, submit a form, create an account, or otherwise communicate with us.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Name

• Email address

• Telephone number

• Mailing or billing address

• Donation amount, date, frequency, fund, and payment method

• Customer account information

• Prayer requests, volunteer interests, messages, and other form responses

• Information you provide when contacting us

Please do not submit sensitive personal, financial, medical, immigration, or legal information through a general contact or prayer request form unless it is necessary.

Payment Information

Online contributions are processed through Squarespace Payments and its payment-processing partners. We do not directly receive or store complete credit or debit card numbers.

Payment providers may collect and process your payment information according to their own privacy policies and terms. Contributions made through PayPal, Zelle, or bank transfer are also subject to the privacy practices of the applicable financial service provider.

Information Collected Automatically

When you visit our website, Squarespace and related service providers may automatically collect information such as:

• IP address

• Browser, network, and device information

• Pages viewed and links clicked

• Referring website

• Dates, times, and duration of visits

• General geographic information

• Information collected through cookies and similar technologies

This information helps operate, secure, and improve the website and provides general information about website traffic and usage.

2. How We Use Information

We may use information to:

• Process and document contributions

• Send contribution receipts and transaction notices

• Establish and manage recurring contributions

• Maintain donor and financial records

• Respond to questions, prayer requests, and messages

• Coordinate volunteer, ministry, and partnership inquiries

• Send newsletters or ministry updates when permission has been given

• Operate, maintain, secure, and improve the website

• Prevent fraud, misuse, or unauthorized transactions

• Meet legal, accounting, tax, and regulatory requirements

• Protect the rights, safety, and property of Koinonia Ministry and others

3. Donor Privacy

We respect the privacy of our donors. We do not sell donor information.

We do not publish or publicly disclose a donor’s name, contact information, or contribution history without permission, except when disclosure is required by law.

We may use donor information to provide receipts, maintain financial records, respond to inquiries, and share ministry updates when the donor has requested or consented to receive them.

4. How We Share Information

We may share information only as reasonably necessary with service providers that help us operate our website and ministry, including:

• Squarespace, our website hosting and commerce provider

• Squarespace Payments and related payment processors

• PayPal, Zelle, banks, and other financial institutions

• Email, communications, website analytics, and data-storage providers

• Professional advisers, such as accountants, attorneys, and auditors

We may also disclose information when required by law, legal process, regulatory obligation, or a valid governmental request, or when reasonably necessary to prevent fraud or protect legal rights and safety.

Service providers may process information according to their own privacy policies and contractual obligations.

5. Cookies and Analytics

Our website uses cookies and similar technologies that help the site function, remember preferences, maintain security, process transactions, and understand website usage.

Squarespace may use necessary, functional, analytics, and performance cookies. Where required, visitors may be given the opportunity to accept or decline non-essential cookies through a cookie banner.

You may also control cookies through your browser settings. Disabling certain cookies may affect website functionality, customer accounts, or online contributions.

6. Email Communications

Transaction-related emails, including contribution receipts, account notices, payment notices, and recurring contribution messages, are necessary to provide requested services and may not include an unsubscribe option.

Ministry newsletters and promotional emails will be sent only when appropriate. You may unsubscribe from these messages by using the unsubscribe link in the email or by contacting us.

7. Customer Accounts and Recurring Contributions

If you create a customer account or establish a recurring contribution, Squarespace may collect and process information necessary to manage that account and contribution.

You are responsible for protecting your account credentials. Please contact us promptly if you believe your account or payment information has been used without authorization.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including ministry administration, donor relations, financial reporting, tax compliance, dispute resolution, fraud prevention, and legal obligations.

Some contribution and transaction records may need to be retained even after a deletion request.

9. Data Security

We use reasonable administrative, organizational, and technical measures to protect personal information.

However, no website, email system, payment system, or method of electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted electronically.

For your protection, do not send complete payment card numbers, bank login credentials, passwords, passport information, or other highly sensitive information by email or through general website forms.

10. Your Choices and Requests

Depending on your location and applicable law, you may request that we:

• Confirm whether we maintain personal information about you

• Provide access to certain information

• Correct inaccurate information

• Delete information that is no longer required

• Stop sending non-transactional ministry emails

Certain requests may be limited by legal, tax, accounting, security, or record-retention obligations.

To submit a privacy request, contact info@koinoniaministry.org. We may need to verify your identity before completing the request.

Koinonia Ministry does not sell personal information or use it for cross-context behavioral advertising.

11. Children’s Privacy

This website and its online contribution services are not intended for children under 13 to submit personal information without the involvement and permission of a parent or legal guardian.

We do not knowingly collect personal information online from children under 13 without appropriate authorization. If you believe a child has submitted personal information without permission, please contact us so that we can review and, when appropriate, remove it.

12. International Visitors

Koinonia Ministry serves communities in multiple countries. Information submitted through this website may be transferred to, stored in, or processed in the United States and in other countries where our service providers operate.

Privacy and data-protection laws in those countries may differ from the laws in your country of residence.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, or ministry partners. We are not responsible for the privacy, security, or content practices of third-party services.

We encourage you to review their privacy policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The revised policy will be posted on this page with an updated effective date.

15. Contact Us

For questions or requests concerning this Privacy Policy, please contact:

Koinonia Ministry
Email: info@koinoniaministry.org
Website: https://koinoniaministry.org